Frequently Asked Questions

Why should I buy insurance from Ensure?

We are committed to putting customers’ needs first!

Our products protect you and provide a wide range of benefits:

  • Cash Back – we will give you back 15% of your Premium if there are no claims after 24 months;
  • We produce the best service;
  • We pay claims fast.
  • We give you competitive pricing;
  • Competitive interest rates on your savings;
  • We do not charge you for having an accident we just pay your claim in full;
  • Allows you to choose either a monthly, quarterly, bi-annual or annual flexible payment plan;
  • Drivers over 45 years enjoy a premium discount of 15%;
  • Female drivers get 15% discount;
  • Free towing on our Premium and Classic Motor insurance products.

With the Ensure Way, your loved ones and your valuables are secure at all times.

Let Ensure secure your future today!

How do I purchase your products and services?

You can visit any of our branches to purchase our insurance plans.

You can also speak with any of our representative for advice on 07000367873, 08000367873 or you can send an email to info@ensure.com.ng

What documents do I need to buy the Ensure Motor Plan?
  • The policy Proposal Form
  • Valid means of identification
  • Evidence of Premium payment

Here are the individual policy proposal forms to download:

Home Insurance Policy Proposal

Savings Policy Proposal

Education Policy Proposal

Motor Insurance Policy Proposal

Life Insurance Policy Proposal

What are the rates for Ensure Motor Plan?

The rates for our Motor Plan vary depending on the type of motor plan. Please contact our Customer Service Representatives for more details.

What does the Home Plan cover?

We protect you in case of Damage or total loss of building due to Fire, Storm and Flooding. The content of your home is also protected if loss is as a result Burglary, Flooding and Fire.

What is the entry age for a Savings Plan?

The minimum and maximum age of 18 years and 60 years respectively.

How can I get the proposal form?

The various proposal forms for our plans are available for download on our website. You can also request for a proposal form by contacting our Customer Service Representatives via email info@ensure.com.ng or call 07000367873, 08000367873.

How can I pay my premium?

When you purchase an insurance policy from Ensure we offer a number of flexible payment options including bank transfers, web payments, Direct Debit mandate www.quickteller.com or using Point of Sale (POS). Ensure does not encourage cash payments.

Who do I contact for enquiry?

You can speak with our Customer Service Representatives on our hotline 08000367873, or send an email to info@ensure.com.ng.

You can also visit any of our branches.

Head Office:
307, Adeola Odeku, Victoria Island,
Lagos
Tel: 01-9049509,01-9049510
Website: www.ensure.com.ng
E-mail: info@ensure.com.ng

Marina:
95 Broad Street Lagos Island,
Lagos
Tel: 08178150437, 08095283372

Ikeja:
No 3 Ashabi Cole Street,
Central Business District Alausa,
Ikeja Lagos State.
Tel: 01-9049506

Abuja:
3 Port Harcourt Crescent,
Garki 2 Abuja
Tel: 01-9049507

Port Harcourt:
81 Trans – Amadi Industrial Layout,
Port Harcourt
Tel: 01-9049508

Who do I contact if I have a claim?

You can call our Customer Service Officers on 07000367873, 08000367873. Please send an email to info@ensure.com.ng or notify us of your claim via our website.

You can also visit any of our branches.

Head Office:
307, Adeola Odeku, Victoria Island,
Lagos
Tel: 01-9049509,01-9049510
Website: www.ensure.com.ng
E-mail: info@ensure.com.ng

Marina:
95 Broad Street Lagos Island,
Lagos
Tel: 08178150437, 08095283372

Ikeja:
No 3 Ashabi Cole Street,
Central Business District Alausa,
Ikeja Lagos State.
Tel: 01-9049506

Abuja:
3 Port Harcourt Crescent,
Garki 2 Abuja
Tel: 01-9049507

Port Harcourt:
81 Trans – Amadi Industrial Layout,
Port Harcourt
Tel: 01-9049508

Have any other questions?

Call / Email Customer Service:

0800 0367 873 / info@ensure.com.ng
7am - 7pm on week days

© Ensure Insurance Plc. 2017.   Authorised and Regulated by the National Insurance Commission RIC N0. - 044.